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      Conflict Resolution Skills for Managers and Leaders in Asheville

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      November 8, 2019

      Friday   9:00 AM

      40 N. French Broad Ave., Suite B
      Asheville, North Carolina 28805

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      Conflict Resolution Skills for Managers and Leaders

      Managers, supervisors, and team leaders encounter conflict every day. Unresolved employee conflict is costly and distracting. When supervisors feel confident managing conflict, teamwork is more efficient, employee retention is higher, cooperation increases, and everyone can focus on the work at hand.  You will leave this workshop with:  An understanding of how personal views and beliefs about conflict might help or hinder your work as a manager  Tools to use now to resolve disputes  More confidence to act when you encounter conflict  Strategies to remain calm when others are angry  Practice helping others resolve their own problems to avoid tension and resentment Participants will receive a certificate for 6 hours continuing education credit.   PRESENTER Laura Jeffords is the Mediaton Center’s Executive Director. Laura has over 13 years' experience as a professional mediator and conflict resolution skills trainer and is experienced in working with community, family, re-entry, and organizational conflict.   Please e-mail for a special rate for staff of WNC nonprofits and organizations sending 3 or more staff. Please find our cancellation/refund policy here.

      Categories: Business & Networking

      Event details may change at any time, always check with the event organizer when planning to attend this event or purchase tickets.